For the past six years I have been employed as the Access Services Manager for the Charlotte School of Law Library, where I am in charge of Library Circulation and its related functions. This class, and the ones I have already completed have enhanced my understanding of how a library operates and introduced me to a wide range of ideas that I often use in my daily duties.
The Charlotte Law Library has recently relocated in downtown Charlotte and this has provided a number of challenges to continuing access services while also maintaining excellent customer services to our patrons. Many of the technology trends we have already discussed in class and those that we will investigate in the future are going to be extremely useful toward helping meet the needs of our patrons and the library.
QR codes are one of the trends we will be covering and is something we recently began to use in the Law Library. We have placed signs in the various areas of the physical collection along with an accompanying QR code related to the subject matter and a link to the online catalog. Most of our law students, who make up the majority of our patrons, use smart phones or tablet devices. Using QR codes is natural to these digital natives. By placing the QR codes throughout the law library collection we are providing an enhanced service for the students.
